Local Information Centre and Frequently Asked Questions
Cirencester Town Council provides a Local Information Centre from which a whole range of information can be obtained about local services, volunteering opportunities and events.
Information is provided by our team who will be pleased to assist with any queries you may have between the hours of 9.00 a.m. and 4.30 p.m. Monday to Friday.
We also sell a range of Cirencester souvenirs, including greetings cards by local artist Tracey Elphick, and local produce including Winstones ice-creams and Siddington Mill honey.
New In! Cirencester From Old Photographs, The Bingham Legacy by David and Linda Viner, and postcards featuring images from the Bingham Library Trust.
Q1. Who do I speak to with regard to Housing and Council Tax Benefits?
A1. Contact Cotswold District Council, T: 01285 623000 for Council Tax Benefits and Housing Benefits or visit www.cotswold.gov.uk
Q2. There is a street light not working, who do I contact?
A2. Contact Amey Gloucestershire highways, T: 08000 514 514 or report the fault online at: www.gloucestershire.gov.uk, under Travel, Road and Parking
Q3. Who do I speak to regarding a proposed extension to my house?
A3. Contact Cotswold District Council, Planning Department, T: 01285 623000 or visit www.cotswold.gov.uk
Q4. I would like a stall on the Farmer's Market and /or Charter Market in Cirencester. Who Do I speak to?
A4. Contact Suzie Lew, Market Manager, on T: 01285 655646 / 07460 441227 or E: firstname.lastname@example.org
Q5. I would like to register the birth of my son/daughter. Who do I contact?
A5. Contact Gloucestershire County Council, Registrar of Births, T:01242 532455 or book an appointment online at: www.gloucestershire.gov.uk
Q6. My mother recently passed away and I need to register her death. Who do I contact?
A6. Contact Gloucestershire County Council, Registrar of Deaths, T: 01242 532455 or book an appointment online at: www.gloucestershire.gov.uk
Q7. I need at copy of my marriage certificate. Who do I contact?
Q7. Contact Gloucestershire County Council, Registrar of Marriages, T: 01242 532455 or buy a copy online at: www.gloucestershire.gov.uk
Q8. I would like to put my name on the Housing list for Cirencester. Who do I contact?
A8. Contact the Housing Advice Service at Cotswold District Council, T: 01285 623000 or visit www.cotswold.gov.uk
Q9. I am planning a visit to Cirencester in the summer and would like accommodation. Who do I contact?
A9. Contact Visitors Information Centre, T: 01285 654180 or E: email@example.com
Q10. I would like to report a pothole near my house. Who do I contact?
A10. Contact Amey Gloucestershire highways, T: 08000 514 514 or report the fault online at: www.gloucestershire.gov.uk, under Report It.
Q12. I would like to know what day my dustbin is collected. Who do I contact?
A12. Contact Cotswold District Council, Waste Management, T: 01285 623000 or visit www.cotswold.gov.uk
Q13. Who do I contact about events at the Corn Hall?
O14. I would like to volunteer in the Cirencester area - Who do I contact?
A14: Cirencester Local Information Centre in Bingham House, 1 Dyer Street, Cirencester, GL7 2PP - T:01285 655646 E: firstname.lastname@example.org
Q15. How can I book an advertising banner in the Town and display posters about Local events?
A15: Contact Cirencester Local Information Centre, T: 01285 655646, Bingham House, 1 Dyer Street, Cirencester, GL7 2PP. E: email@example.com
Q16. How do I find financial information related to Cirencester Town Council?
A16: Details of all expenditure items which are approved by the Council at each meeting are included on an item by item basis in the Minutes. Minutes of all recent Council meetings can be viewed via the following link Minutes In addition, the Council’s monthly bank reconciliation statements which include details of the income that the Council currently has can be found via the following link Financial Information. For further information please email firstname.lastname@example.org
Q17. How do I report dog fouling offenders?
A17: Dog fouling is a serious issue and under the terms of the Dog Fouling Order dog mess must be disposed of properly when a dog fouls in a public place. If dog mess is not picked up and disposed of properly, by bagging and binning it, the Environmental Wardens at Cotswold District Council can issue a fixed penalty notice for £75 or refer the matter for prosecution in the courts where the fines could be £1000. If residents want to report dog fouling Cotswold District Council guarantees anonymity. They need a witness statement that includes time and date of offence and name and address of offender if known. For further information contact Cotswold District Council, T: 01285 623000 or visit www.cotswold.gov.uk
Q18. Who is responsible for litter?
A18: Contact Cotswold District Council, T: 01285 623000 or visit www.cotswold.gov.uk